Kongsberg Digital wins ACE Award

Kongsberg Digital has received a 2018 Confirmit ACE (Achievement in Customer Excellence) Award in the Overall Business Impact category. Announced today, this year’s ACE Awards winners have been selected for demonstrating unwavering commitment to listening to the Voice of the Customer and driving customer-focused change throughout their organizations.

Established in 2005 to highlight dedication and contribution to achieving universal customer excellence, Confirmit’s ACE Awards program is a well-respected cross-industry, international initiative. Kongsberg Digital’s service and support for companies in its core maritime and energy industry markets was recognized by the Awards judging panel to deliver a customer-first experience at all key touch-points from initial contact to sales, delivery, product quality and technical support.

Kongsberg Digital has already been recognized this year by two other key awards initiatives for its customer service and support strategy: Certified Support Professional certification from the Technology Services Industry Association (TSIA) in April, and in February for the second year running, the NorthFace Scoreboard AwardSM and certification from the Customer Relationship Management Institute (CRMI).