Successful trials of Inmarsat Fleet Xpress off Western Australia have persuaded global tug operator KOTUG International to select the high-speed broadband solution for this area of the Asia Pacific region.
Following trials on board the 100-ton bollard pull tug Roebuck Bay, the towage service company has confirmed that the unique Fleet Xpress combination of Ka-band, continuously backed up by FleetBroadband, has significantly enhanced both the stability of communications and available uptime.
KOTUG will now phase in Fleet Xpress connectivity to cover towage services supporting Shell’s Prelude floating LNG platform via a flexible plan agreement that includes ‘Confirmed and Maximum Information Rates’ for data transfer and crew connectivity. The package also incorporates a comprehensive onboard movie/sports/news content entertainment package.
KOTUG Corporate IT Manager Hans Boele examined requirements and assessed feedback on the trials over a six-month period. He says that the long-term company commitment to Western Australia demands a lasting connectivity solution that is “future proof and scalable”.
“It’s our mission to provide sustainable towage services that exceed clients’ expectations and people are our greatest strength when it comes to achieving that. Equipping our vessels with well-functioning broadband supports our crew because it enables them to keep in contact with their relatives and our HQ and it provides uninterrupted access to the onboard entertainment system.
“We also needed terms that took account of flexibility on usage, because the demands placed on the service can vary as towage assistance, personnel transfer and standby duty needs change. In addition, KOTUG’s vessels provide medical support and facilities.” Fleet Xpress connectivity will also pave the way to deploy vessel management efficiencies that tap into the group’s wider strategy for ICT, says Mr. Boele.
“We are delighted to build on our relationship with KOTUG International as an Inmarsat client of many years standing,” says Gert-Jan Panken, VP of Merchant, Inmarsat Maritime. “KOTUG already deploys Fleet Xpress off West Africa, and this new commitment confirms that vessels anywhere in the world and of all sizes can secure the operating efficiency and crew welfare gains available from Fleet Xpress with our global, reliable coverage.”
KOTUG uses its own antennas and smart boxes on board, while its business-critical decisions are supported by IT tools that manage the business from its headquarters in the Netherlands. Inmarsat’s Mr. Panken says that another compelling driver for transition to Fleet Xpress has been that it is achievable within its existing vessel management architecture.
“Our efforts to enable digitalization in shipping engage with stakeholders at the level of their choosing, whether through Fleet Xpress, Fleet Secure cyber protection, Crew Xpress connectivity with a fully managed ‘Fleet Hotspot’, or the Application Programming Interface we enable through Fleet Data,” he adds.